In May 2006 Smart Housing Group was successfully audited by SGS for ISO 9001 certification (SGS being an international company accredited for the purpose of certifying compliance with ISO standards).
ISO 9000 in Brief: The ISO 9000 and ISO 14000 families are among ISO’s most widely known standards ever. ISO 9000 and ISO 14000 standards are implemented by some 760 900 organisations in 154 countries. ISO 9000 has become an international reference for quality management requirements in business-to-business dealings. The ISO 9000 family is primarily concerned with “quality management”. This means what the organisation does to fulfil: the customer’s quality requirements, and applicable regulatory requirements, while aiming to enhance customer satisfaction, and achieve continual improvement of its performance in pursuit of these objectives.
What is ISO 9001? A Quality Management System (QMS) in accordance with ISO 9001:2008 provides an organisation with a set of processes that ensure a common sense approach to the management of that organisation. The system should ensure consistency and improvement of working practices, which in turn should provide products and services that meet customer’s requirements. ISO 9000 is the most commonly used international standard that provides a framework for an effective Quality Management System.
ISO 9001:2008: includes the following main sections:
• Quality Management System
• Management Responsibility
• Resource Management
• Product Realisation
• Measurement Analysis and Improvement
Who is it relevant to? Most organisations, regardless of size and sector,
strive to provide a quality culture that will permeate every level of their
organization. Establishing optimal working practices, which can enhance
profit as well as customer satisfaction doesn’t happen by accident. It is
today’s most successful companies that recognize the importance of
having a proven Quality Management System in place. ISO 9001 can
be adopted by any organisation wishing to implement a formal procedure
which will help improve customer satisfaction levels, internal efficiency
and employee involvement.
New - ISO 14001:2004
Following Smart Housing Group's success in attaining ISO 9001
certification for its quality management systems, SHG has now
attained ISO 14001:2004 certification in respect of its
Environmental Management Systems.
Click here to view the Group's Environmental Policy
Click here to view the Group's Quality Policy Statement
Click here to view the Group's ISO Certificates
Click here to view the Group's LLS Certificate
Click here to view the Group's Supplementary Letter of Extension
Click here to view the Group's SGS Case Study
Click here to view the Group's Health and Safety Policy Statement